Complete initial setup:
With your advice, we carefully evaluate the forms you are now using, the frequency of diagnoses codes, and most common procedures. We design, and produce a clear, effective set of encounter and patient information forms to simplify the paperwork burden.

Electronic billing and secondary claims:
Claims are submitted electronically within 48 hours. Almost all claims without questions are paid within 30 days; the shortest we've seen is 3 days. Depending upon the carrier, electronic reimbursement averages 15 days. Claims with multiple payers are usually 'crosswalked' automatically by the primary to the secondary payer.

Auto accidents and Workman's Comp cases:
Symco uses custom software that automatically generates duplicate sets of claim forms and letters to the proper attorney. Our database stores information on over 100 attorneys, and we communicate regularly with many of the staff personnel.

Payments and  posting:
Each EOB is analyzed and appropriate credits are entered for the proper claim. At the end of the month you receive proper reports that reflect all transactions.

Patient Billing:
Monthly statements are mailed for each account with a deductible or patient responsibility balance. We don't bill for co-pays.

Billing Inquiries:
Patient billing inquiries are very time consuming for the medical office. We understand that patients are often confused. We answer all questions from patients promptly and courteously, and we reassure each patient that he or she can always call if they have additional questions.

We also provide...
Valuable advice and assistance for you and you staff. Symco's management are expert at recognizing cost savings measures. Our specialty is the business side of medicine, and we watch for ideas and  opportunities to increase your revenue.